L'antidote Jewellery

NOTICE OF PERSONAL DATA PROTECTION

Introduction

This notice of personal data protection serves to inform you about the method the company L´antidote, s.r.o., IN: 062 20 479, with registered office in Široká 97/11, Josefov, 110 00 Praha 1, registered in the Commercial Register kept by the Municipal court in Prague, section C, insert 278278 (hereinafter referred to as the “Company”) collects, records, stores or otherwise process your personal data.

Sources of Personal Data

The Company will process the personal data particularly obtained in connection with establishment and continuation of an obligation relationship with another entity under a concluded agreement, less frequently directly from data subjects on the basis of registration.

The personal data being processed have thus been obtained by the Company from its contractual partner, directly from such data subject or have been gained from lawful and publicly accessible sources (i.e. the Commercial Register, Trade Register and similar registers).

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Categories of Data Subjects

Our Company processes personal data of the following data subject categories:

” clients and customers of the Company,

” employees of the Company,

” seekers of employment with the Company,

” other contractual partners of the Company.

Categories of Personal Data to Be Subject to Processing

The personal data we process may include the following details:

” the address and identification details serving to unambiguously and unmistakably identify the data subject (e.g. name, surname, degree, ID number, permanent residential address or registered office address),

” the contact information, such as the e-mail and telephone contact if it is required for the performance of the agreement,

” other categories of personal data obtained with the concerned data subject’s consent or necessary to comply with the Company’s statutory obligation.

Purpose of Personal Data Processing

We process your personal data for the purpose of and to the extent necessary for:

” the exercise of the rights and fulfilment of the duties arising from the concluded contractual relationship,

” the fulfilment of the obligations arising from law,

” the protection of our ownership and business, including protection of our potential legal claims.

Period of Personal Data Processing

Your personal data will only be processed for a reasonably required period, i.e. pending duration of the purpose of processing thereof. If we retain some of the personal data after the termination of the contractual relationship, this will only happen for the purpose of fulfilling legal obligations or on the grounds of protection and recovery of any potential legal claims.

Your personal data will be erased gradually as the purpose of the processing thereof expires, however, within no more than 3 years after the termination of our contractual relationship unless any longer retention thereof is justified by law or by the protection of our potential legal steps.

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Personal Data Processors

Personal Data may be provided by the Company for further processing:

” to the external service providers who provide services to the Company in connection with its business and management of its assets (for example, payroll, accounting, legal and other similar services),

” to the parties to whom the Company is obliged to disclose the personal data by law or any other legal regulation.

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Rights of Data Subjects

The data Subject concerned may approach our Company and exercise the following rights:

” the right to access or to obtain information or explanations concerning the processing of his/her personal data, including making copies of such data,

” the right to rectification of inaccurate or erroneous personal data,

” the right to request, in certain cases, full erasure of the personal data if the processing thereof is no more necessary for the purposes for which the data were gathered or otherwise processed;

” the right to request restriction of the personal data processing in the cases set out in legal regulations in force,

” the right to make an objection to personal data processing for the purpose of protection of our legitimate interests if you consider that it has not been checked whether the Company’s legitimate interests prevail over the legitimate interests of the data subject,

” the right to make a complaint against the Company with a supervisory authority,

” the right to withhold consent to the personal data processing in the cases where the Company processes personal data by virtue of the data subject’s consent,

” the right to obtain from the Company the personal data in a structured, commonly used and machine-readable format and transfer such data to another personal data controller if (i) the Company processes the personal data by virtue of the data subject’s consent, or (ii) if the processing is carried out in an automated manner.

Personal Data Protection

Our Company has taken appropriate technical and organizational steps to prevent unauthorized access, modification or erasure of the personal data by an unauthorized person. The access to the personal data is only enjoyed by authorized persons who process the data and keep them in a lockable area and if the data are stored in electronic form, they are protected by access passwords and other suitable software security elements.

Using Cookies

If the date subject has allowed cookies in his web browser, the Company will process his behaviour from the cookies placed on its website for the purpose of ensuring better operation of the website and for the purpose of providing Internet advertising.

Types of cookies used:

” functional cookies are required for the basic functions of the website and facilitate the visitors their movement on the website; they are always allowed, their use is enabled by legitimate interest and the Company is obliged to inform website visitors of the use thereof,

” analytical cookies collect impersonal information helping understand the visitors’ behaviour on the website; unless consent is ticked off, the dispatch of data to Google Analytics is switched off,

” marketing cookies are used to personalize advertising which is relevant and interesting for individual users and thus of greater value for the publisher and third-party advertisers.

All cookies used by the Company’s server are used in compliance with legal regulations in force. Cookies can be deleted at any time; however, as a result, all information allowing speedier and more efficient access to the website may be lost, including the personalization setting.

Setting the use of cookies is part of an Internet browser. Most browsers automatically accept cookies in their setting. Cookies may be rejected with the use of the web browser or restricted to selected types only.

Information on browsers and the method of pre-setting for cookies may be found in the setting section of the relevant Internet browsers (Internet Explorer, Google Chrome, etc.).

Contact Information

Contact e-mail for all communication concerning personal data email: info@lantidote.co

Complaint Rules

Article 1

Fundamental Provisions

1.1. The present complaint rules (hereinafter referred to as the “Complaint Rules”) regulate the mutual rights and duties between the company L´antidote, s.r.o., IN: 062 20 479, with registered office in Široká 97/11, Josefov, 110 00 Praha 1, Czech Republic, registered in the Commercial Register kept by the Municipal court in Prague, section C, insert 278278 (hereinafter referred to as the “Company” or also the “Seller”) and a consumer in exercising the rights of the consumer as purchaser arising from defects of the goods purchased from the Company via the Seller’s e-shop operated at the website address www.lantidote.co (hereinafter referred to as the “E-shop”) by the Seller.

1.2. In terms of the present Complaint Rules, goods are deemed to particularly include jewels and other precious metal products (hereinafter referred to as the “Goods”) purchased at the e-shop.

1.3. Under Act No. 89/2012 Coll., the Civil Code as amended (hereinafter referred to as the “Civil Code”) consumer is deemed to involve any individual who outside his business activity or outside independent performance of his profession concludes a contract with the Seller or has any other dealings therewith (hereinafter referred to as the “Consumer” or “Purchaser”).

Article 2

Contractual Relationship

2.1. The contractual relationship between the Consumer and the Seller will arise by virtue of a purchase order made by the Purchaser via the E-shop and upon subsequent delivery of its acceptance by the Seller at the e-mail address specified by the Purchaser in compliance with the General Terms and Conditions of Trade (hereinafter referred to as the “Contract”).

2.2. Concluding the Contract, the Consumer confirms that he has acquainted himself with the present Complaint Rules and agrees hereto.

Article 3

Liability for Defective Performance

3.1. The Purchaser is entitled to exercise the right arising out of a defect occurring with the purchased Goods within twenty-four months after acceptance thereof.

3.2. If an expiration date is specified on the sold Goods, their packaging, in the manual attached to the Goods or in advertising in compliance with other legal regulations, the Civil Code provisions on warranty of quality shall apply.

3.3. If the Purchaser so requests, the Seller will confirm in writing to what extent and for what period the Seller’s liability for defective performance lasts.

3.4. Furthermore, the provisions on exercising defective performance rights shall not apply:

3.4.1. in case of the Goods sold at a lower price to the defect for which the lower price has been agreed,

3.4.2. the wear and tear of things caused by normal use thereof,

3.4.3. if this is made clear by the nature of the thing.

3.5. In case of purchase of second-hand Goods, Article 3.2 of the Complaint Rules shall not apply and the Purchase may only exercise rights arising from defects of the Goods in the period of 12 months after acceptance of receipt thereof.

3.6. The Seller shall be liable to the Purchaser that the Goods do no possess any defects during acceptance thereof. In particular, the Seller is liable that at the time when the Purchaser has accepted the same

3.6.1. the Goods possess the properties agreed between the Parties and, failing any agreement, such properties that the Seller or the manufacturer has described or that the Purchaser has expected with regard to the nature of the Goods and by virtue of advertising carried out by them,

3.6.2. the Goods are fit for the purpose specified by the Seller for the use thereof or for which the Goods of such kind are usually used,

3.6.3. by their quality or workmanship the Goods correspond to the agreed sample or model, if the quality or workmanship has been determined by the agreed sample or model,

3.6.4. the Goods are of the relevant quantity, measure or weight, and

3.6.5. the Goods meet the requirements of legal regulations.

3.7. If the defect is revealed within six months after the acceptance thereof, the Goods are deemed to have been defective as early as during the acceptance.

3.8. Unless the Goods possess the above properties, the Purchaser may also request delivery of new goods free of defects unless this is disproportionate due to the nature of the defect but if the defect concerns only part of the Goods, the Purchaser may only request replacement of the part; if this is not possible, the Purchaser may withdraw from the Contract. However, if this is disproportionate in view of the nature of the defect, in particular if the defect can be remedied without undue delay, the Purchaser is entitled to have the defect remedied free of charge. The right to delivery of new Goods or replacement of the part is also enjoyed by the Purchaser in the event of a defect incapable of remedy, unless the thing can be used properly due to repeated occurrence of the defect after repair or as a result of greater number of defects. In such a case, the Purchaser is entitled to withdraw from the Contract. Unless the Purchaser withdraws from the Contract or if he fails to exercise the right to delivery of new Goods free of defect, to replacement of any part thereof or to repair of the Goods, the Purchaser may seek adequate price reduction. The Purchaser is also entitled to adequate price reduction if the Seller cannot deliver new Goods free of defects to the Purchaser, replace any part thereof or repair the Goods as well as in case where the Seller fails to put it right within a reasonable time limit or if such rectification would cause considerable difficulties to the Purchaser.

3.9. The risk of damage caused to the Goods shall pass from the Seller to the Purchaser at the time of acceptance of the Goods. During acceptance of the Goods and taking account of their nature, the Purchaser is obliged to properly inspect them and check whether the Goods are free of apparent defects. Unless he does so, the Purchaser can only raise claims arising from defects detectable during such inspection if the Purchaser proves that the Goods possessed such defect as early as the time of passage of the risk of damage caused to the Goods.

3.10. The right arising from defective performance will not be enjoyed by the Purchaser, if the Purchaser knew prior to the acceptance of the Goods that the Goods possessed a defect or if the Purchaser himself caused the defect.

3.11. If the Goods possess a defect bound to be dealt with by the Seller and if the Goods are sold at a lower price or are second-hand Goods, the Purchaser is entitled to an adequate price reduction instead of the right to replacement of the thing.

3.12. The Goods are deemed defective, unless they are delivered in the agreed quantity, quality and workmanship or in the quality and workmanship appropriate for the purpose apparent from the Contract; otherwise for customary purpose.

3.13. The Purchaser’s right arising from defective performance is established as a result of a defect possessed by the Goods during passage of the risk of damage to the Purchaser, even if it becomes evident later. The Purchaser’s right may also be established by a defect occurring later that was caused by the Seller as a result of breach of its obligation.

3.14. The Purchaser’s rights arising from defective performance are not affected if the defect has been caused by the use of a thing handed over by the Purchaser to the Seller. This shall not apply if the Seller proves to have notified the Purchaser of the inappropriateness of the handed thing in due time and the Purchaser insisted on using the thing or proves not to have been able to ascertain the inappropriateness of the handed thing despite taking reasonable care.

3.15. The Purchaser does not enjoy rights arising from defective performance if the defect involved is the one the Purchaser must have learned as a result of paying customary attention as early as the conclusion of the Contract. This shall not apply if the Seller has explicitly made him sure that the Goods are free of defects or if the Seller concealed the defect trickily.

3.16. If the defective performance constitutes material breach of the Contract, the Purchaser has the right

3.16.1. to remedy of the defect by delivery of new Goods free of defect or by delivery of lacking Goods,

3.16.2. to remedy the defect by repair,

3.16.3. to obtain reasonable purchase price reduction, or

3.16.4. to withdraw from the Contract.

3.17. The Purchaser will advise the Seller of the selected right when the defect is notified or without undue delay after notification of the defect. The Purchaser is not free to change the selected option without the Seller’s consent; this shall not apply if the Purchaser has requested repair of the defect that proves to be irreparable. Unless the Seller remedies the defects within a reasonable period or notifies the Purchaser that the Seller will not remedy the defects, the Purchaser may request, instead of the remedy of the defect, a reasonable purchase price reduction or may withdraw from the Contract. Unless the Purchaser selects his option in due time, he will enjoy the rights available in case of immaterial breach of the Contract pursuant to Article 3.18.

3.18. Unless the defective performance constitutes material breach of the Contract, the Purchaser has the right to remedy the defect or obtain reasonable purchase price reduction. Until the Purchaser exercises the right to obtain a purchase price reduction or withdraws from the Contract, the Seller may deliver what is missing or remedy the legal defect. Other defects may be remedied by the Seller at its own discretion by repair of the Goods or delivery of new Goods; the option must not cause excessive expenses to the Purchaser. Unless the Seller remedies the defect of the Goods in due time or if it refused to remedy the defect the Purchaser may seek purchase price reduction or may withdraw from the Contract. The Purchaser may not change the option made without the consent of the Seller.

3.19. The Purchaser cannot withdraw from the Contract or request delivery of new Goods, unless the Purchaser is able to return the Goods in the condition as received. This shall not apply

3.19.1. if change of condition occurs as a result of inspection to detect defects of the Goods,

3.19.2. if the Purchaser used the Goods prior to detecting the defect,

3.19.3. unless the Purchaser caused the impossibility to return the thing in an unchanged condition as a result of action or omission, or

3.19.4. if the Purchaser sold the Goods prior to detecting the defect, consumed the Goods or changed the Goods while making customary use thereof; if that happened only partially, the Purchaser will return to the Seller what can be returned and will provide the Seller with compensation up to the amount in which he derived benefit from the Goods.

3.20. Unless the Purchaser notifies the defect in time, he will lose the right to withdraw from the Contract.

Article 4

Claiming Defects Arising from Performance

4.1. If no warranty card is attached to the Goods, payment receipt issued when the Goods are sold will serve as a basis to make a complaint.

4.2. Complaint about the Goods can be made by the Consumer at the Company’s address: Široká 97/11, Josefov, 110 00 Praha 1, Czech Republic, without undue delay after detecting the deficiency. If he does so in writing or by e-mail, he is supposed to give his contact details, the description of the defect and the requirements concerning the method of dealing with the complaint.

4.3. The Purchaser is obliged to advise the Seller of the specific option he has selected when notification of the defect is made or without undue delay thereafter. His option can only be changed without the Seller’s consent if the Purchaser has requested repair of the defect that will prove to be incapable of remedy.

4.4. Unless the Purchaser makes his option of exercising the right arising from material breach of the Contract in due time, he will have the rights as if immaterial breach of the Contract had occurred.

4.5. The period for handling the complaint will commence to run as of the date of making (notification of) the complaint. The Purchaser will hand over or deliver the Goods to the Seller or at the place designated for repair to be made concurrently with or subsequently after the complaint is lodged. Suitable packaging is to be used for the Goods to be carried so that no damage could occur, the Goods are supposed to be clean and complete.

4.6. The Seller is obliged to take a decision on the complaint or to conclude that an expert opinion is required for taking a decision without undue delay or within no more than three business days. The Seller will advise the Purchaser as to the necessity of expert opinion within such time limit. The Seller will handle the complaint, including remedy of the defect without undue delay, however, within no more than 30 days after the complaint was lodged, unless the Seller agrees with the Purchaser on any longer period in writing. After expiry of the period the Purchaser shall enjoy identical rights as if the case involves a material breach of the Contract.

4.7. If the Seller refuses to remedy the defect, the Purchaser may request reasonable price reduction or withdraw from the Contract.

4.8. Unless one can monitor the status of dealing with the complaint online, the Seller undertakes to inform the Purchaser on dealing with the compliant at his e-mail address or via an SMS at the Purchaser’s discretion.

4.9. In case of a justified complaint, the Purchaser will be entitled to receive compensation of expenses reasonably incurred.

Article 5

Final Provisions

5.1. Any rights and obligations of the Parties not set out in the present Complaint Rules shall be governed by the relevant generally applicable regulations, in particular Sections 2085 through 2125 and Sections 2158 through 2174 of the Civil Code and by Act No. 634/1992 Coll., on consumer protection as amended and by the Company’s General Terms and Conditions of Trade.

5.2. The present Complaint Rules shall be governed by the laws of the Czech Republic.

5.3. The present Complaint Rules are executed in both the Czech and English languages. In case of any discrepancy between the Czech and English versions, the text of the Complaint Rules in Czech prevails.

5.4. The present Complaint Rules shall come into force and effect on the date of publication hereof.

General Terms

Article 1

Fundamental Provisions

1.1. The present General Terms and Conditions of Trade (hereinafter referred to as the “General Terms”) regulate the mutual rights between the company L´antidote, s.r.o., IN: 062 20 479, with registered office in Široká 97/11, Josefov, 110 00 Praha 1, Czech Republic, registered in the Commercial Register kept by the Municipal court in Prague, section C, insert 278278 (hereinafter referred to as the “Company”) and the customers who will purchase goods from the Company as seller under a purchase contract (hereinafter referred to as the “Purchaser”).

1.2. A purchase contract relating to sale of goods between the Company and the Purchaser is made via an e-shop of the Company operated on the website www.lantidote.co (hereinafter referred to as the “Website”).

1.3. Goods within the meaning of the present General Terms are particularly deemed to be jewels and other products made of precious metals offered by the Company on its Website.

1.4. The General Terms form a general legal framework for the contractual relationship established by the purchase contract between the Company and the Purchaser. If different individual terms and conditions are agreed, such arrangements shall prevail over the provisions of the General Terms.

1.5. Prior to the formation of the contractual relationship, the Purchaser is obliged to become familiar with the General Terms, including all appendices hereto, in particular the text of the Notice of Personal Data Protection, and the data on the goods which is available on the Company’s Website.

1.6. The General Terms shall not apply to the cases where the person intending to purchase goods from the Company is a legal entity or a party acting in the conduct of its business activity or in the independent conduct of its profession while ordering the goods.

1.7. The provisions of the General Terms are an integral part of the purchase contract. The purchase contract and the General Terms are executed in the Czech, English and French languages. The purchase contract may be entered into in Czech, English or French, however, it shall always be governed by Czech law.

Article 2

Contractual Relationship

2.1 The contractual relationship between the Purchaser and the Company will arise by virtue of an accepted purchase order made by the Purchaser via the Website and subsequently confirmed by the Company at the Purchaser’s e-mail address (hereinafter referred to as the “Contract”).

2.2 The contractual relationship between the Purchaser and the Company relates to an obligation of the Company to supply the Purchaser with the ordered goods and the obligation of the Purchaser to pay the agreed price in consideration of such goods.

2.3 Any and all presentation of the goods posted on the Website is of informative nature and the Company is not obliged to conclude the Contract with regard to the goods so displayed. Section 1732(2) of the Civil Code shall not apply.

2.4 The Website includes information on the goods, in particular prices of the specific goods. Prices of the goods are set out including any potential value added tax and all related charges. Prices of the goods remain in force for a period when they are displayed on the e-shop web interface. This provision does not limit the Company’s option to conclude the Contract under the terms and conditions individually agreed.

2.5 The Website also includes information concerning the packing and delivery costs. The information on packing and delivery costs specified on the e-shop web interface is only applicable in the cases where the goods are delivered within the territory of the Czech Republic.

2.6 To order the goods, the Purchaser shall complete a purchase order form on the Website. The purchase order form primarily includes information on:

a) the goods ordered (the Purchaser will place the goods in the electronic shopping basket);

b) the method of payment of the purchase price of the goods, details regarding requested method of delivery of the goods ordered;

c) information on any costs related to the delivery of the goods (hereinafter referred to collectively as the “Purchase Order”).

2.7 Prior to sending the Purchase Order to the Company, the Purchaser is allowed to check and change the details entered in the Purchase Order, including the Purchaser’s option to find out and repair any errors arising when details are entered in the Purchase Order. The Purchaser will send the Purchase Order to the Company by clicking on the button Place order. The details included in the Purchase Order are considered by the Company to be correct. Immediately after receiving the Purchase Order, the Company shall acknowledge such receipt by electronic mail at the Purchaser’s e-mail address specified in the User Account or in the Purchase Order.

2.8 Depending on the nature of the Purchase Order (the quantity of the goods, the amount of the purchase price, the estimated cost of carriage) the Company is always entitled to request the Purchaser to additionally confirm the Order (in writing or by telephone, as an example).

2.9 The Purchaser agrees to using means of remote communication when concluding the Contract. Any costs incurred by the Purchaser as a result of using the means of remote communication in connection with the conclusion of the Contract (for example, the costs of the Internet connection, telephone calls) shall be paid by the Purchaser himself and such cost shall be different from the basic rates.

Article 3

Purchase Price and Terms of Payment

3.1 The Purchaser is only obliged to pay the price of the goods and any potential costs related with delivery of the goods under the Contract by applying the following methods:

a) payment online via GoPay;

3.2 Together with the purchase price, the Purchaser is also obliged to pay the Company any costs associated with the packing and delivery of the goods in the amount agreed. Unless it is explicitly provided otherwise, the purchase price shall hereinafter be deemed to include the costs associated with the delivery of the goods.

3.3 In case of cashless payment, the purchase price is due and payable within 5 days after the conclusion of the Contract. In case of cashless payment, the Purchaser’s obligation to pay the purchase price is deemed fulfilled at the time the relevant amount will be credited into the Company’s account.

3.4 The Company is entitled to request payment of the total purchase price as early as prior to the dispatching of the goods to the Purchaser. Section 2119(1) of the Civil Code does not apply.

Article 4

Carriage and Delivery of Goods

4.1 If the method of carriage is agreed by virtue of a specific requirement of the Purchaser, the Purchaser shall bear the risk of and any potential additional costs related with such method of carriage.

4.2 If the Company is obliged under the Contract to deliver the goods at the place specified by the Purchaser in the Purchase Order, the Purchaser is obliged to accept the goods at delivery.

4.3 Should the goods be required to be delivered repeatedly or in any manner other than that specified in the Purchase Order on the grounds on the part of the Purchaser, the Purchaser is obliged to pay the costs associated with the repeated delivery of the goods, or rather the costs related to any other method of delivery.

4.4 At the acceptance of the goods from the contractual carrier, the Purchaser is obliged to check that the packaging is intact and in case of any defects to notify the carrier thereof without undue delay. If the packaging is found to be seemingly damaged due to unlawful intrusion into the consignment, the Purchaser is not obliged to accept the consignment from the carrier.

Article 5

Withdrawal from the Contract

5.1 The Purchaser acknowledges that pursuant to Section 1837 of the Civil Code one cannot withdraw i.a. from a purchase contract for delivery of goods modified as wished by or for the Purchaser, from a purchase contract for delivery of perishables and goods irrecoverably mixed with other goods after delivery, from a purchase contract for delivery of goods in closed packaging that were taken out by the consumer therefrom and cannot be returned thereto on sanitary grounds and form a purchase contract for delivery of audio or visual recording or computer programme if the original packaging thereof has been disrupted.

5.2 Unless the case involved falls within the provisions of Article 5.1 of the present General Terms or constitutes any other instance where one cannot withdraw from the Contract, the Purchaser is entitled in compliance with Section 1829(1) of the Civil Code to withdraw from the purchase contract within fourteen (14) days after acceptance of the goods and if the purchase contract relates to several types of goods or to the supply of several parts, such period shall commence to run as of the date of acceptance of the last delivery of the goods. Notice of withdrawal from the purchase contract shall be sent to the Company within the said period of time. For withdrawal from the Contract the Purchaser may use a template form provided by the Company which comprises Annex No. 1 to the present General Terms. The Purchaser may also send the notice of withdrawal from the Contract i.a. at the address of the Company’s premises or at the Company’s e-mail address lantidote@lantidote.co.

5.3 In case of withdrawal from the Contract pursuant to Article 5.2 of the present General Terms, the Contract shall become null and void from its very beginning. In such a case, the Purchaser is obliged to return the goods to the Company within fourteen (14) days after the date when the notice of withdrawal was delivered to the Company. If the Purchaser withdraws from the Contract, the Purchaser shall bear the costs related to the return of the goods to the Company even if, due to the nature thereof, the goods cannot be returned through the usual postal channels.

5.4 In case of withdrawal from the Contract pursuant to Article 5.2 of the present General Terms, the Company shall return the funds received from the Purchaser within fourteen (14) days after the withdrawal from the Contract in the manner identical to how the Company received them from the Purchaser. The Company is also entitled to return any payments made by the Purchaser already during the return of the goods by the Purchaser or in any other manner if the Purchaser so agrees and unless any further costs are thereby incurred by the Purchaser. If the Purchaser withdraws from the Contract, the Company is not obliged to return the received funds to the Purchaser earlier than the Purchaser returns the goods or proves to have dispatched the goods to the Company.

5.5 The Company is entitled to unilaterally set off the claim for payment of damage caused to the goods against the Purchaser’s claim for returning the purchase price.

5.6 The Company is entitled to withdraw from the Contract at any time throughout the period over which the right to withdraw is enjoyed by the Purchaser pursuant to Section 1829(1) of the Civil Code. In such a case, the Company shall return the purchase price to the Purchaser without undue delay by making credit transfer into the account specified by the Purchaser.

5.7 The Company is also entitled to withdraw from the Contract in case of the Purchaser’s default of making payment of the purchase price, even in part.

Article 6

Miscellaneous Rights and Obligations

6.1 The Purchaser will only become the owner of the goods upon full payment of the agreed purchase price.

6.2 Rights arising from defective performance shall be governed by the Company’s complaint rules in force which is also available with the use of the following link: this page.

6.3 Any rights and obligations of the parties to the Contract related with the issues of personal data processing are thoroughly described in the document “Notice of Personal Data Processing” available at this page.

6.4 The Company will handle consumer complaints via the e-mail address lantidote@lantidote.co. The Company shall send information on dealing with the Purchaser’s complaint at the Purchaser’s e-mail address.

6.5 Out-of-court settlement of consumer disputes arising from the Contract is to be made by the Czech Trade Inspection Authority based at Štěpánská 567/15, 120 00 Prague 2, Business ID No.: 000 20 869, website: ….. The platform for on-line dispute resolution situated on the website http://ec.europa.eu/consumers/odr can be used for settlement of disputes arising from the Contract between the Company and the Purchaser.

6.6 The European Consumer Centre Czech Republic, with its seat at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz serves as a contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR).

Article 7

Final Provisions

7.1 If the contractual relationship established under the Contract includes an international element, the Parties agree that the relationship shall be governed by Czech law. This choice of governing law does not affect the protection of the Purchaser as consumer.

7.2 The present General Terms are executed and made available in Czech, English and French. Should any conflict occur between the Czech and English or French versions, the text of the General Terms in Czech prevails.

7.3 Should any provision of the present General Terms be or become invalid or ineffective, the invalid provisions will be replaced by the provision the purpose of which is as close to the invalid provision as practicable. Invalidity or ineffectiveness of a provision shall not affect the validity of the other provisions.

7.4 The relevant Contract, including the present General Terms, is archived by the Company in electronic form and is not accessible.

7.5 The present General Terms include one (1) annex which is an integral part hereof:

– Annex No. 1 – Form Template for Withdrawal from Purchase Contract.

Prague, 1. 2. 2019

An important update

NOTICE OF PERSONAL DATA PROTECTION

Complaint Rules

General Terms